Last Updated: June 2026

Refund and Return Policy

At Hireader.shop, customer satisfaction is important to us. We strive to ensure that every order reaches you in good condition. Please read our return and refund policy carefully before making a purchase.

Eligibility for Returns

You may request a return if:

• You received a damaged book.
• You received an incorrect book.
• The product received is significantly different from the product ordered.

To be eligible for a return:

• The request must be made within 7 days of delivery.
• The book must be unused and in its original condition.
• Original packaging should be retained whenever possible.
• Proof of purchase and clear photographs of the issue may be required.

Non-Returnable Items

We do not accept returns for:

• Books damaged after delivery due to customer handling.
• Books showing signs of use, writing, highlighting, or physical damage caused by the customer.
• Orders placed by mistake after successful shipment.
• Minor differences in cover design due to publisher updates.

Refunds

Once your return request is reviewed and approved:

• A refund will be processed to the original payment method.
• Refund processing may take 5–10 business days depending on your payment provider.
• Shipping charges may not be refundable unless the error was on our part.

Replacement Policy

In eligible cases, we may offer:

• A replacement copy of the book, or
• A full refund if replacement stock is unavailable.

Cancellation Policy

Orders can only be canceled before they are shipped. Once an order has been dispatched, cancellation may not be possible.

How to Request a Return

To request a return or report an issue with your order, please contact us with:

• Order Number
• Customer Name
• Photos of the product (if damaged or incorrect)
• Description of the issue

Contact Information

Email: support@hireader.shop
Website: https://hireader.shop

By placing an order on Hireader.shop, you agree to this Refund and Return Policy.